Frequently Asked Questions
Q : What is Cruising Jacuzzi ?
A : A floating hot tub. Imagine a boat filled with hot water with which you can cruise and enjoy the coastal line exclusivity.
Q: Where does it come from?
A: The HotTug was designed by Frank de Bruijn. The Dutch inventor`s long experience of wood stoves while living and working on his own barge helped him to develop a wood-burning underwater stove. This keeps the bathing water in the HotTug to 38 degrees Celsius.
Q: Is this a real boat?
A: The HotTug is constructed from wood and fitted with glass-fibre reinforced polyester. The stove is made of stainless steel and has a double-walled pipe. The HotTug is powered by a built-in electric motor so eco-friendly and very quiet. The boat is cleaned and the bathing water is changed for every trip.
Q: How long will I cruise?
A: The overall experience will last for approximately 2-2.5 hours, of which 90 minutes cruise in Jacuzzi.
Please arrive at the meeting point 30 minutes prior to your booking time – to allow for changing, sign the Hire form and receive the safety briefing.
There are basic changing facilities (Yellow Kiosk / Cabin, in front of Fergs kayak; Queens Wharf) and toilettes next door. We could provide you with 1 small dry bag for the items you might want to take with you (the responsibility for any smartphone water damages will remain with you).
You will receive all practical details regarding:
- meeting point, changing rooms, boarding point
- contact details, what to bring etc.
by email - once you fill the booking form on our website (Book Now section)
Q: What to bring?
A: Please bring: towel, swimwear, flip-flops (jandals) for your personal comfort (sunscreen if day cruise; hats).
Q: What is the age limit?
A: For the moment the age limit is as from 12.
*** Following many emails we received for the possibility to cruise with kids as from the age of 7-8; we will check with the authorities the possibility to allow this.
It might take until end May before having the amendment. Until then - we have to comply with our permits. Thank you all for your patience on that dimension! ***
Q: Drinks? BYO?
A: The waterfront is liquor-free zone. So for the start of our operations alcohol will not be allowed on board. But it is our pleasure to provide drinking water for your cruise.
BYO? Feel free to bring your own non-alcoholic drinks.
We reserve the right to refuse access to the vessel if people arrive intoxicated or represent a safety hazard for themselves or others.
*** We understand that having a beer or a glass of bubbles in the jacuzzi has its charm :)
so we will investigate with the authorities, further down the road, the possibility to allow one drink per person, especially given that we will be driving the vessel.
For the moment though, the concept of a boat full of water is scary enough for everybody in New Zealand - not only authorities but also water-based operators - so we need to prove the safety of our operations first. *** Thank you all for your understanding on that aspect!
Q: How about the Weather? Can I cancel?
A: Actually, for your safety – we are monitoring closely the weather conditions. For this reason, your cruise will be only confirmed 12-24 hrs before the chosen date/time.
If we cancel your booking due to unsuitable weather (strong winds and waves), you can choose a different date or we can refund the taken deposit.
Once the green light for the cruise is given, it is guaranteed you will enjoy it :) even if cold outside or if raining.
Cancellations from your side are possible 7 days in advance. If you want to cancel up to 4 days before your booking we will charge 50% of the due amount, after this the full amount is due. We could consider a refund only in case of force majeure.
Q: Who will be driving?
A: One of our team members will be driving the HotTug so you can fully relax and enjoy your experience.
Q: How much does it cost?
A: You can hire the whole HotTug for 345$ (limited launch offer; instead of 390$)
then the price per person will depend on the number of cruisers:
For a group of 5 people 345$/5= 69$ per person
For a group of 4 people 345$/4= 86.25$ pp
For a group of 3 people 345$/3= 115$ pp.
* For couples / events : please get in touch and we might offer a special price.
* If you want to benefit from the 69$ price & don't mind cruising with strangers: get in touch and we will organise a session if there is enough interest.
* Too expensive? Like all good things in life, the cruising jacuzzi takes time.
The preparation of the vessel starts 2.5-3 hours before you arrive; 1-2 staff members will be mobilised for 5-6 hours for your cruise. This price covers partly: permits, certifications, various insurances..
Q: How many people can fit in the HotTug?
A: It actually depends on the weight of the passengers; the overall weight should not exceed 500kg. For safety concerns, we will verify this dimension upon your arrival (the absolute limit is nevertheless 5 people).
Q: How do I BOOK the HotTug?
A: Online on our website.
Go to BOOK NOW page, select your cruise date and start time, fill the booking form.
You are all set! Automatic confirmation with all details will follow.
For any other question - feel free to get in touch with us :)
And NOW - adventure awaits! :)